Violence in Health Care and Why Training Matters

Welcome. Preventing violence keeps staff and patients safe, and it starts with small, everyday choices.

Picture the start of a shift. A visitor in the waiting room keeps getting louder at the front desk. You have a choice: keep your distance, tell a coworker, or get a charge nurse or security.

Think of one moment at work that made you uneasy before you read on. The following topics help you spot trouble early and use the protections your employer provides:

• Warning signs: how to notice that a situation is getting tense.
• Staying safe: how to protect yourself and others in the moment.
• Alarms and alerts: how to recognize a warning and know what to do.
• Reporting and support: how to speak up and where to get help afterward.

Which of the four do you expect to use most? Any of them can matter on a given day, and each one helps you act sooner and with more confidence. Here’s where each one shows up at work: