Introduction: Why Workplace Violence Prevention Matters

Welcome. Preventing violence is part of keeping everyone safe at work, and it happens through small, everyday choices.

Picture the start of a shift. A customer at the counter keeps getting louder, and your coworker is starting to look uncomfortable. You have a choice to make: keep your distance, tell a coworker, or get a manager.

Think of one situation at work that made you uneasy before you read on.

The following topics help you spot trouble early and use the protections your employer provides:

• Warning signs: what to notice before a situation gets worse.
• Staying safe: what to do first when someone is upset.
• Reporting without fear: how to raise a concern and be protected for doing it.
• Your plan and records: where to find your employer’s written plan and the logs kept under it.

Here’s where each one shows up at work: