Starting with what an AI agent is and where autonomy decisions are made at work, this course builds a practical way to judge how much independence an agent should have. It focuses on matching autonomy to task risk, setting hard boundaries, and knowing when human approval or a stop-and-ask step is required. It is aimed at deployment owners, product and operations leads, and managers who approve their use, with no legal background needed. By the end, readers can reason through autonomy choices and account for outcomes across people and agents.
The course covers autonomy levels for agents, the IMDA guidance on matching independence to task risk, and task triage using impact, likelihood, reversibility, oversight realism, sensitivity, and affected parties. It also covers boundaries, escalation conditions, stop-and-ask triggers, accountability across multiple actors and agents, and multi-agent or third-party delegation risks.