Ramp a new FDE from first-week risk checks to independent customer delivery, handoff, and review
5 sections · 9 lessons
Define 30/60/90-day outcomes and a first-week plan that exposes access gaps, product risks, and customer constraints before accounts are assigned.
2 lessonsBuild the habits, systems knowledge, and live-engagement practice needed to start running customer moments with clear evaluation signals.
2 lessonsRun scoped discovery, write a credible scope memo, and deliver the first production-grade integration with data, auth, testing, rollout, and observability in view.
2 lessonsHandle the first escalation, then define handoff artifacts, runbooks, support boundaries, and an ownership model that holds after transition.
2 lessonsEvaluate the 90-day evidence, identify gaps, and set the next ramp toward higher-scope customer engagements.
1 lessonEvery lesson in order.
9 lessons
A strong FDE onboarding plan starts by defining what success looks like in the first 30, 60, and 90 days. This course shows how a newly hired forward deployed engineer moves from internal readiness to customer-facing execution, credible scoping, real integration work, escalation handling, and a clean ownership transition. It is built for people who need a realistic plan for getting productive without guessing at the role.
The course covers 30/60/90-day milestones, first-week orientation, shadowing and reverse-shadowing, delivery systems and cadence, customer discovery, scoped integration work, escalation response, handoff artifacts, and the 90-day review. It also covers leveling evidence and planning the next ramp.
From project managers and operators to founders, analysts, and teams adopting AI, Fenzo is for people who want to get better at the work they already do.
Anything from using AI for project planning and analysis to improving workflows, decision-making, communication, and delivery. If you can describe the skill or task, Fenzo can build a course around it.
Yes. Tell Fenzo what you do, what you’re trying to accomplish, and where you’re stuck, and Fenzo will shape the course around your role, your goals, and the work you actually have to do.
No. Fenzo adapts to your starting point, so you can begin with the fundamentals or jump straight into more advanced work.
Yes. Fenzo for Business puts the whole team on one plan — shared seats, courses you can assign, and reporting on who has finished what.
See Fenzo for BusinessYou start by describing your goal or taking a short skill benchmark. Fenzo uses that context to identify gaps and shape the learning experience around them.
Yes, Fenzo works in your mobile browser.
Something to operate in every section.
Three findings from decades of learning research shaped how every Fenzo lesson is built.
Average pass rate · Freeman et al., PNAS 2014
What the science says
Students in lecture-only classes are 1.5× more likely to fail.
How Fenzo does it
Every Fenzo lesson is interactive. No passive reading or watching, ever.
You work through itAI does it for you
Skill retention over time · with vs. without practice
What the science says
Offloading thinking to AI erodes the very skills you’re trying to build.
How Fenzo does it
Fenzo makes you do the thinking — guided, but never done for you.
Retrieval practiceRe-reading
Long-term recall · retrieval vs. re-reading
What the science says
Recalling information beats re-reading it for building durable understanding.
How Fenzo does it
Lessons weave in quizzes and recall prompts, so it sticks.